Why become a member

Life in Malaysia, with a team that already knows you

For families, professionals and retirees in Malaysia who want life admin handled and reliable help at home. One membership, one team from our Malaysia office, and people who remember how you like things done.

Personal assistant hours, home help, airport transfers and member rates across Malaysia - and if you ever think about a move or a holiday home in Bali, our head office there is ready for you.

Membership levels3
Home, family & travel services20+
Member rates up to10% off
Linkers out with clients89+

Everything for your home, in one place

Screened & Trained Linkers

Every Linker passes our interview, ID, reference and trial checks before they ever help your family.

Help That Fits Your Household

From a few hours of help to a full team - change what you need, when you need it.

Members-Only Rates & Perks

Lower prices, free service hours and priority bookings that only members get.

Personal membership levels · Malaysia

Choose Your Level

Every level comes with member rates and a team that knows you. Go higher for personal assistant hours, airport transfers and your own consultant.

Starter Membership
SILVER
Monthly membership
RM 300
/month
To join: min. yearly spend RM 9,000

Member rates

  • 5% off personal assistant hours, home help and airport transfers in Malaysia
  • Every 11th service day free (book 10, get 1 on us)
  • Member-only seasonal offers

Looked after

  • Priority WhatsApp replies from our Malaysia team
  • Your family profile saved, so every booking starts briefed
Join Silver
Most Popular
Premium Membership
GOLD
Monthly membership
RM 400
/month
To join: min. yearly spend RM 25,000

Included every month

  • 5 hours of a personal assistant (bills, bookings, research, life admin)
  • 1 airport transfer in Malaysia (to or from the airport)

Member rates

  • 7% off all services
  • Every 11th service day free (book 10, get 1 on us)
  • Same-day assistant tasks at no extra charge

Thinking about Bali?

  • Free 45-minute Bali relocation or retirement consultation every quarter
Join Gold
Ultimate Membership
PLATINUM
Monthly membership
RM 1,200
/month
To join: min. yearly spend RM 50,000

Your own consultant

  • A dedicated personal consultant in Malaysia - one name, one number, for everything
  • Top priority for every request, including last-minute ones

Included every month

  • 10 hours of a personal assistant
  • 2 airport transfers in Malaysia
  • 4 hours of home help (cleaning or nanny care)

Member rates

  • 10% off all services
  • Every 11th service day free (book 10, get 1 on us)
  • Invitations to Staff Link client events

Growing into Bali

  • Free Bali relocation & retirement plan, with help from our trusted visa partners
  • Member rates on nannies, villa cleaning and airport help when you visit Bali
Join Platinum
Side by side

Compare the levels

BenefitSilverGoldPlatinum
Monthly fee RM 300 RM 400 RM 1,200
Min. yearly spend to join RM 9,000 RM 25,000 RM 50,000
Member discount 5% 7% 10%
Every 11th service day free ✓ ✓ ✓
Personal assistant hours / month — 5 hrs 10 hrs
Airport transfers in Malaysia / month — 1× 2×
Same-day assistant tasks★ POPULAR — ✓ ✓
Home help / month — — 4 hrs
Dedicated personal consultant — — ✓
Bali relocation & retirement help — Quarterly chat Full plan
Client event invitations — — ✓
Good to know
How do I join?

Tap the Join button under your level, or message us on WhatsApp. We’ll set up your profile and send your first invoice - your membership starts as soon as it’s paid.

Is there a minimum spend?

Yes. Each level is for clients who spend at least a set amount on Staff Link services each year (not counting the membership fee): RM 9,000 for Silver, RM 25,000 for Gold and RM 50,000 for Platinum. If your yearly spend falls short, we’ll move you to the level that fits.

Can I change my level later?

Yes. Move up at the start of any month; moving down happens when your 12 months are up.

Do unused hours carry over?

Included hours are for that month and don’t roll over.

Is there a minimum term?

Memberships run for a minimum of 12 months. T&Cs apply.

Ready to feel at home?

Tell us about your home and family, and we’ll suggest the level that fits. No pressure - just a friendly chat.

Memberships run for a minimum of 12 months, with fees paid monthly in advance. Each level needs the minimum yearly spend on Staff Link services shown above (membership fees not counted). Services are booked subject to availability. Visa services are provided through our trusted partners. Member discounts don’t combine with other offers. T&Cs apply.